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Dental Leadership Lessons from Santaby Nancy Haller, Ph.D
I just finished reading a cute book, The Leadership Secrets of Santa Claus. From motivation and communication issues to reindeer recruitment and red wagon production problems, Santa’s got a REALLY tough job with never ending challenges. In the words of Santa:
"Believe you me, having to smile and be jolly every day when you're wearing the same thick, hot, red-wool suit (that itches like crazy) is no picnic. This is a job that will definitely strain your sanity and drain your ego if you let it. Seems like everyone wants a piece of me. Yet many of the people I serve question my existence…or just plain don’t believe in me at all. And those who do believe often expect me to do the impossible - rarely caring about what I have to do, or go through (including chimneys), to meet their expectations. And they ALL have expectations.”
Except for chimneys, I bet there are days when you feel this way about your job. It’s not easy being a dental leader! What is your vision of Santa’s workshop? Do you see candy canes and chestnuts? Elves happily scurrying about smiling and making toys? How about your practice vision? Is your office a happy place? Do you see it as a productive place despite the intense pressures and challenges you face? How do you create this atmosphere?
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